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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenna Allen

March 11, 2026

5  out of  5
rating by Jenna Allen
"Daniel B. Helped me with my quotes and getting insurance. Would highly recommend, he helped me with finding a policy that fits my wants and needs. Have dealt with plenty unenthusiastic insurance agents he was not one of them. Very helpful."
We responded:
"Jenna, thanks so much for reviewing us. And for trusting us with your insurance needs! "
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bryan branstine

March 11, 2026

5  out of  5
rating by bryan branstine
"Justin was extremely easy to work with on getting my insurance switched over. He communicated in a timely manner. And got me all the information I needed to make an informed decision. Thanks to him and the whole team there great job."
We responded:
"Thanks so much, Bryan! Really appreciate your business and the review! All the best, "
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Tyler Kingsbury

March 10, 2026

5  out of  5
rating by Tyler Kingsbury
"Justin and Ethan were both very helpful at State Farm. Both responded immediately when I had questions. Both were very easy to talk with and work with, getting me the coverage that we needed at a very fair price. Would highly recommend using this State Farm."
We responded:
"Thanks for your business, Tyler! Really glad that you had a good experience with us and are happy with the service!"
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Ann Boyle

March 6, 2026

5  out of  5
rating by Ann Boyle
"Daniel was very thorough and pleasant to work with. Thank you for your service!!!"
We responded:
"We love Daniel! Thanks for recognizing his great work!"
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Nick Sainato

March 3, 2026

5  out of  5
rating by Nick Sainato
"Daniel helped us save on our auto and home policies. He is very knowledgeable about the offerings and made our policy switch easy!"
We responded:
"Thanks so much for the review!! Really happy Daniel made the experience so smooth for you. Happy to have you as a customer! "
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Grant Lincoln

February 27, 2026

5  out of  5
rating by Grant Lincoln
"Had a great experience, was quick and easy, plus they were able to lower my car insurance when I switched there."
We responded:
"really appreciate the review, Grant!!"
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David Krier

February 20, 2026

5  out of  5
rating by David Krier
"Great service and attention."
We responded:
"David, so glad we could help you out! "
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Madelyn Boyle

February 20, 2026

5  out of  5
rating by Madelyn Boyle
"Daniel is very helpful! Great customer service and very friendly people."
We responded:
"Thanks for the review, Madelyn! "
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Mahala Grace

February 11, 2026

5  out of  5
rating by Mahala Grace
"Very helpful and quick service! Communicative staff. Totally recommend :)"
We responded:
"So glad you're happy with the service! Thanks for the review!"
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Cindy Pitts

February 10, 2026

5  out of  5
rating by Cindy Pitts
"I experienced IT difficulties and Ronda was upbeat, cheerful, and knowledgeable while helping me. Daniel Boyle , my new agent answered my questions and replied immediately. Loving this customer service!"
We responded:
"Thank you for the review, Cindy! That is so great you had a good experience with Ronda and Daniel! We appreciate you!"
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jolie schmidt

January 30, 2026

5  out of  5
rating by jolie schmidt
"Daniel Boyle made my experience completely hassle free! He's been readily available whenever I need assistance. I would highly recommend him."
We responded:
"Jolie, thank you for the review! So glad Daniel helped you out so much!!"
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Chandler McDuffie

January 27, 2026

5  out of  5
rating by Chandler McDuffie
"The best customer service you could ask for! Kate does a very good job going above and beyond to help you with your problems!"
We responded:
"Thank you, Chandler, for the review! Kate rocks, so glad you had a good experience with us!"
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Andrew Baker

January 26, 2026

5  out of  5
rating by Andrew Baker
"Good people try to get you good deals n help where they can, Daniel found something that could save me some money each month and helped alot!"
We responded:
"Thanks for leaving the review! Daniel is awesome, I'm glad you had a good experience with him! "
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Holly A. Annis

January 23, 2026

5  out of  5
rating by Holly A. Annis
"Very helpful, efficient and competitively priced."
We responded:
"Thank you, Holly! So glad we could help you out with your car insurance!"
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Deambra Fiske

January 23, 2026

5  out of  5
rating by Deambra Fiske
"Daniel was very helpful and thoroughly explained coverage, he also very pleasant. The follow up questions I had, he was prompt to answer. A good all around experience!"
We responded:
"Thanks so much for the review! We deeply appreciate your business and Daniel loved working with you! "
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Ronnie Ching

December 30, 2025

5  out of  5
rating by Ronnie Ching
"12/30/2025 UPDATE: Today, I had occasion and need to visit Mr. Holt's office to discuss a new situation. For this service call, I was assisted by Mr. Ethan Lincoln (another one of Mr. Holt's account managers), and like Ms. Kate Gibson before him, Mr. Lincoln was also most helpful, listening and understanding my current issue and pledging to help "fix" it. In short, it was the same excellent customer service that I received from Ms. Gibson previously. Mr. Holt seems to have a real solid staff, most courteous and capable. Per the wall poster mounted behind Mr. Lincoln's desk, "Who Needs Batman, When State Farm Is There." Again, like before, Mr. Holt's State Farm staff was there for me again. That said, I don't care about giving 15 minutes of my time and trying to save 15% or more. Instead, I have a supportive, responsive and locally-based insurance agent in Mr. Holt and staff, whom I can discuss business with, in-person, face-to-face, and who all seem like they will always be there for me and my family's needs. Cheers to them all! ORIGINAL REVIEW: I was with another State Farm agent for over thirty years. During those thirty-plus years with my prior agent, I got accustomed to good, “Lawrence-like-friendly,” professional customer service. However, with the retirement of my prior agent (I even outlasted him), my policies transferred and eventually landed with Justin Holt’s State Farm agency. In the few months since the transfer of my business to Mr. Holt’s agency, my needs for policy service have been modest: a voice-mail-based transaction with Mr. Holt himself and multiple, phone-based service calls with Ms. Kate Gibson. That said, my initial impressions of Mr. Holt and Ms. Gibson are both very good. The service is responsive, timely, capable, and very professional, courteous, and respectful, everything that over the decades, I have come to expect from State Farm. Such service reminds me of their highly advertised slogan (I wish I could get it to stop playing in my head), “Like a good neighbor, State Farm Is there.” Well, for good “neighborly” service, Mr. Holt and his staff are there for you."
We responded:
"Updated response: Ronnie, it makes me so glad to see that you are having great interactions with the team! Thanks for the updated review! Ethan and Kate really enjoy working with you! all the best, Ronnie, thank you so much for the kind and detailed review! I'm so grateful that you have stuck with us through the transition and we aim to continue to earn your trust over the next several years. Looking forward to hearing from you more in the future!"
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amb1guity

December 22, 2025

5  out of  5
rating by amb1guity
"Daniel was extremely helpful in getting me set up with my auto insurance. no hiccups, no bumps. everything went as smooth as possible. i am glad i chose this company to go with, the customer support is superb! thanks so much for your support and help in getting me set up for my car insurance!"
We responded:
"Really appreciate the review! Daniel is an awesome part of our team and we're glad he helped you out so much!"
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khoi pham

December 18, 2025

5  out of  5
rating by khoi pham
"Ethan was fantastic! He answered all my questions. He was professional, his knowledge was there and he made my transition painless and seamless . In general a great , well mannered guy! I would recommend taking to him or this agency. It never hurts too talk, but they will take care of you!"
We responded:
"Really appreciate the review, Ethan is great! Glad he was able to help you with your auto insurance!"
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Ashlee Sill

December 18, 2025

5  out of  5
rating by Ashlee Sill
"Amazing service, Kate was very personable and professional"
We responded:
"Thanks Ashlee! Glad we could help with your insurance needs."
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Brittany Woods

December 10, 2025

5  out of  5
rating by Brittany Woods
"Justin made my experience smooth. He was efficient, personable, and explained my coverage well in a timely manner. I appreciate your help."
We responded:
"Brittany, thank you for taking the time to leave a review! that helps me a ton, I am glad to have been able to help you out!"
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Bomar Noles

December 10, 2025

5  out of  5
rating by Bomar Noles
"A fireball of a service. Damn near mint."
We responded:
"Thanks for the review, Bomar! "
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Peter Swank

December 5, 2025

5  out of  5
rating by Peter Swank
"Daniel did a great job. Got me lower rates on my car and got me homeowners insurance going again. Thanks"
We responded:
"Peter, thank you for that review! Daniel is awesome, so glad you had a good experience with him!"
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Tate Fanshier

December 5, 2025

5  out of  5
rating by Tate Fanshier
"Ethan was very informative and helpful getting me set up with my renters insurance - would highly recommend to anyone"
We responded:
"Thanks Tate! Ethan is great at what he does. Glad you had a good experience!"
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Dj Hurst

November 24, 2025

5  out of  5
rating by Dj Hurst
"It has been so nice to start with a company that seems a little more like family. They listen to what I wanted. They made suggestions that were positive and I am making an assumption that the ongoing service will be great, especially based on previous reviews and the current to date service that I have had. I've already recommended State farm to my family and will continue to do so! Guys. Thanks for making this a good transition."
We responded:
"Dj, Thank you for that incredible review! We are so happy to have you. Please reach out with any questions or concerns!!"
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Kevin Akins

November 19, 2025

5  out of  5
rating by Kevin Akins
"Our family has had policies with State Farm here for decades. Justin recently took over after our long-term agent Mike Grosdidier retired. This “new” branch in Lawrence is awesome! Very helpful and friendly staff and the new agent Justin is very personable and goes the extra mile to make customers like me happy. Highly recommended!"
We responded:
"That review means a lot to me, Kevin. Thanks for being a loyal customer throughout the years. Honored to have the opportunity to work with you moving forward!"