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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alyssa Shaffer

September 5, 2025

5  out of  5
rating by Alyssa Shaffer
"Justin and Kate are GRRRREAT"
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Ashley Thompson

September 5, 2025

5  out of  5
rating by Ashley Thompson
"Justin's team is so helpful and knowledgeable. They were able to save me some money on both my car and home insurance."
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Willard Lane

August 20, 2025

5  out of  5
rating by Willard Lane
"Great Service! And Great People!"
We responded:
"Thank you for that great review!"
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Amy Allmon

August 15, 2025

5  out of  5
rating by Amy Allmon
"Brandon and Ali were amazing! I would highly recommend State Farm and these 2 agents for all their hard work!!! Thanks for being a blessing during a most difficult and challenging time of transition in our lives."
We responded:
"Amy, I am so glad you had a great experience with the office! We have a great team. Excited to serve you more in the future!!"
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Shawnna Wabaunsee

August 1, 2025

5  out of  5
rating by Shawnna Wabaunsee
"What great customer service I received from State Farm office, Justin Holt's office, when getting a quote for life insurance. I had numerous questions about the different policies Ali, was able to explain the difference between each and took time to learn what my needs were for my family."
We responded:
"Thanks Shawna! Ali is great, I'm so glad you had a good experience with her! "
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ivy westcott

August 1, 2025

5  out of  5
rating by ivy westcott
"I can't say enough good things about Kate and the whole team at Justin Holt-State Farm Agency. Everyone there is great and lovely, always ready to help with a smile. Five stars all the way!"
We responded:
"Ivy! thanks for the great review! So glad you have had a good experience with the office! "
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Helina Mekonnen

July 28, 2025

5  out of  5
rating by Helina Mekonnen
"Kate is fantastic, incredibly helpful and knowledgeable with all my questions!"
We responded:
"Thanks for the review, Helina! Kate is awesome, so glad you had a great experience with her! "
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Sierra Taul

July 24, 2025

5  out of  5
rating by Sierra Taul
"Just bought a car and they were fantastic. They made the insurance portion easy. I could do it all over the phone in just a few minutes."
We responded:
"Thats so nice of you to leave a review!! Thank you, Sierra!! "
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Kiersten Grant

July 24, 2025

5  out of  5
rating by Kiersten Grant
"Justin was nothing short of amazing to work with. I am just out of college and needed to find my own auto and renters insurance, and had no clue where to start. Justin walked me through every step of the process and matched my old policy, with some much better perks. He was courteous and very patient with me, making sure to explain everything in a way I understood. He communicated well and has been easy to reach. I highly recommend him as an agent, he has been fantastic to work with!"
We responded:
"Kiersten, thanks for such an amazing review! Thank you for taking the time to leave it. You rock!"
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Jeni Eggers

July 23, 2025

5  out of  5
rating by Jeni Eggers
"Justin, Kate, and Rhonda truly care about their customers. They go the extra mile to help you out in whatever way they can."
We responded:
"Thank you, Jeni!! that means a lot! Look forward to working with you more in the future!"
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Shelby Schmeidler

July 20, 2025

5  out of  5
rating by Shelby Schmeidler
"My apartment complex recently raised their renters insurance rate from $11 to $21 a month with less than a week’s notice. I reached out to State Farm for a quote and heard back from Justin within just a few hours. He was incredibly quick to respond, provided a quote of only $8/month, and was more than willing to make the changes my apartment management required. I highly recommend Justin at State Farm to any renters in Lawrence looking for affordable, reliable insurance and excellent service!"
We responded:
"Shelby, so glad we could help you out!! It was a pleasure working with you, definitely let us know if we can do anything for you in the future!"
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Lucy Fisher

July 17, 2025

5  out of  5
rating by Lucy Fisher
"Justin is so great! I just moved and he has been so helpful and understanding in this process!!"
We responded:
"Lucy, thanks for the review!!! Great working with you and welcome to town! "
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Brandon Kongkindavong

July 14, 2025

5  out of  5
rating by Brandon Kongkindavong
"Very knowledgeable and helpful with my insurance needs."
We responded:
"Thanks for leaving a review, Brandon! Great working with you! "
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John Kennedy

July 2, 2025

5  out of  5
rating by John Kennedy
"I recently switched to Justin's office after my long time State Farm agent retired. I needed to insure my daughter and update our car insurance. Justin and Kate are very helpful. They are professional and personable and they clearly explained the new policies. I highly recommend Justin and his team."
We responded:
"So glad you have had a good experience with us! Looking forward to working together for many years! "
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Jessica Guthery

July 1, 2025

5  out of  5
rating by Jessica Guthery
"I was frustrated with my current agent and some lack of communication so i contacted Justin’s agency to help locally. Kate got me the information i needed to transfer agents and got my issue fixed immediately!"
We responded:
"Thanks for trusting us Jessica! So glad that we could help out. Kate is fantastic and I'm grateful you had a good experience with her!"
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Cody Galloway

June 25, 2025

5  out of  5
rating by Cody Galloway
"Very professional. Always super nice and they always make it easy and convenient to give them a call"
We responded:
"Thank you, Cody! Glad you have had a good experience with the team!!"
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ccfcJayce skhgfbBaker

June 25, 2025

5  out of  5
rating by ccfcJayce skhgfbBaker
"Ronda helped me with my claim and is a pleasure to work with"
We responded:
"So glad you had a good experience with Ronda! Thanks for letting us know!"
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Malcolm

June 24, 2025

5  out of  5
rating by Malcolm
"Very helpful it is good very good at helping us out I would recommend family and friends as well keep up the good work"
We responded:
"Thanks Malcolm! really appreciate the kind words!"
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Janet L Williams

June 18, 2025

5  out of  5
rating by Janet L Williams
"Nice to have a new friendly State Farm agent along with a new car to insure with Sate Farm. Great service during this process."
We responded:
"Thanks for the review, Janet!! Thats so kind of you. I hope we get to serve you for many years to come!"
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Honor Quinn

June 18, 2025

5  out of  5
rating by Honor Quinn
"Justin was incredibly helpful in getting me cheaper insurance. He didn't try to upsell either, which is refreshing. Would recommend!"
We responded:
"Honor, thanks for the review! That means a lot! I'm glad it was a positive experience for you! Grateful to earn your business"
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Ronnie Ching

June 17, 2025

5  out of  5
rating by Ronnie Ching
"I was with another State Farm agent for over thirty years. During those thirty-plus years with my prior agent, I got accustomed to good, “Lawrence-like-friendly,” professional customer service. However, with the retirement of my prior agent (I even outlasted him), my policies transferred and eventually landed with Justin Holt’s State Farm agency. In the few months since the transfer of my business to Mr. Holt’s agency, my needs for policy service have been modest: a voice-mail-based transaction with Mr. Holt himself and multiple, phone-based service calls with Ms. Kate Gibson. That said, my initial impressions of Mr. Holt and Ms. Gibson are both very good. The service is responsive, timely, capable, and very professional, courteous, and respectful, everything that over the decades, I have come to expect from State Farm. Such service reminds me of their highly advertised slogan (I wish I could get it to stop playing in my head), “Like a good neighbor, State Farm Is there.” Well, for good “neighborly” service, Mr. Holt and his staff are there for you."
We responded:
"Ronnie, thank you so much for the kind and detailed review! I'm so grateful that you have stuck with us through the transition and we aim to continue to earn your trust over the next several years. Looking forward to hearing from you more in the future!"
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Richie Boswell

June 10, 2025

5  out of  5
rating by Richie Boswell
"Justin is a cool dude! Glad to do business with him!"
We responded:
"Hey Thanks Richie! It was great getting to know you!"
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Jessica Penner Race

May 21, 2025

5  out of  5
rating by Jessica Penner Race
"We switched to State Farm for coverage on our two vehicles because the cost was significantly lower than what we were quoted from another company. Justin and Rhonda made it easy!"
We responded:
"Thanks for the review, Jessica! So glad we could be a good fit for you!"
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Anthony Posada

May 20, 2025

5  out of  5
rating by Anthony Posada
"Justin Holt was super responsive and was able to answer all my questions. Will definitely recommend to my friends."
We responded:
"Hey thanks Anthony!! I appreciate that a ton!"
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Janene Kay Rist

April 30, 2025

5  out of  5
rating by Janene Kay Rist
"Justin was very friendly and easy to talk to. He broke down the policy step by step, and even informed my financial loan company of the change. My family is giving him a call as well 😀"
We responded:
"It was great working with you, Janene! So glad we could be a good fit for you!"